This Privacy Policy discloses the privacy practices for Auriga Eduventure Pvt. Ltd. (“AGPL”) with regard to your (a) use of our website, our applications or any products or services in connection with the application, website/products (“Services”) or (b) any modes of registrations or usage of products, including through SD cards, tablets or other storage/transmitting device, including at our physical centers, workshops, events hosted by AGPL.
This Privacy Policy along with Terms of Use, describes our practices regarding, including your choices in relation to how we collect, store, use, share and secure your personal information across our Website. It also describes your choices regarding use, access and correction of your personal information and your rights in relation to your personal information and how to contact us or supervisory authorities in the event you have a complaint.
By visiting aurigaedu.in (“Website”), you agree to be bound by the terms and conditions of this Privacy Policy. Please read this Privacy Policy carefully. By using the Website, you indicate that you understand, agree and consent to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use/access this Website.
We review this Privacy Policy from time to time to make sure it is up to date. Please note that this Privacy Policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this Privacy Policy periodically.
By “Personal Data”, we mean any information that can either itself identify you as an individual or that can be connected to you indirectly by linking it to non-personal data.
COLLECTION OF INFORMATION
As a visitor, you can browse our Website to find out more about our Website. You are not required to provide us with any Personal Data as a visitor. When you visit our Website, we collect and store certain information in order to improve security, analyse trends/user behaviour and administer the Website with a view to assist us in improving customer experience. We use this information to evaluate patterns on our Website so that we can make it more useful to our visitors.
We collect your Personal Data when you register with us, when you express an interest in obtaining information about us or our Services, when you participate in activities on our Website or otherwise contact us.
We will only collect your Personal Data if we have a proper reason for doing so, e.g.: to comply with our legal and regulatory obligations; for the performance of our contract with you or to take steps at your request before entering into a contract; for our legitimate interests or those of a third party; or where you have given consent. A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests. In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person (for example, to prevent payment fraud or to confirm your identity).
Our primary goal in collecting your Personal Data and other personal information is to provide you a safe, efficient, smooth and customized experience. This allows us to provide courses, study material, tutorials that most likely meet your needs and to customize our Website to make your experience safer and easier. We also use your Personal Data together with non-personal data (such as aggregated usage information, anonymous feedback etc) to help us better understand our users and to improve the content and functionality of our Website. The information we learn from you helps us personalize and continually improve your experience at our Website. We do not voluntarily make this information available to third parties, nor do we use it for any other purpose, except as set out herein.
When you visit our Website, as part of a purchase of one of our courses or by registering on our Website, we may collect a variety of information that you agree to voluntarily provide us via the Website, contact forms, or via a chat or phone session (Personal Identifying Information), such as:
Contact Information, such as name, email address, display picture, mailing address, phone number, IP address, geographic location, or phone number;
Information to enable us to check and verify your identity, e.g. your date of birth, mark-sheets, or official identification documents, such as Passport/ Aadhaar data/ Voter ID details;
Other details such as gender, age to provide you relevant details about financial aid and scholarships;
Other details you submit to help us administer the course better;
Billing Information, such as debit card number, credit card number and billing address; Unique Identifiers, such as username or password;
Reviews or ratings, syllabus and course preferences, account settings, (including preferences as set out in the “Account” section of our Website); and
Information provided to us through our service, interaction with our customer service, participation in surveys or marketing promotions.
We collect information about you and your use of our service, your interactions with us as well as information regarding your computer or other device used to access our service. This information includes your activity on our Website, such as classes, study materials, courses and search queries; details of your interactions with customer service, such as the date, time and reason for contacting us, transcripts of any chat conversations, and if you call us, your phone number and call recordings; device IDs or other unique identifiers, device and software characteristics (such as type and configuration), preferred language, connection information, statistics on page views, referring source (for example, referral URLs ), IP address (which may tell us your general location), browser and standard web server log information, information collected via the use of cookies, web beacons and other technologies.
With the help of back-end applications, we aim at providing better services and better interaction with teachers, depending on the beneficiary’s line of interest. We also may ask for this information at other times, such as when you enter contests or other promotions sponsored by us and/or our partners.
If you use a feature that requires payment of a fee, options like NEFT or Card will appear. In case of payments via credit or debit card, we will redirect you to registered payment gateways such as razorpay, ccavenue, payubiz and other such registered gateways. You may choose to store and save your payment details like card numbers with the respective gateway. We do not have access to this data. All payment transactions are processed through secure payment gateway providers. We do not store any card information (other than the last 4 digits of your card) in our servers.
When you use one of our paid products, we track the web pages, and information that has been accessed by you, and store it on our servers. This enables us to track items that you have completed, and those that you need to see.
The user's full name and their display picture can be publicly displayed on the Website. Depending on what profile and what services they are seeking, AGPL can ask for more information relating to address, billing information, certificates, academic information etc.
AGPL can use technologies such as cookies, clear gifs, log files, and flash cookies for several purposes, including to remember your device, to help understand how you interact with our Website and Service, in order to provide a better experience.
USAGE AND RETENTION OF INFORMATION
We use the personal information we collect, including your Personal Data where it is necessary to deliver the services you have requested, where it is necessary to exercise or comply with legal rights or obligations or for normal business purposes of the kind set out in this Privacy Policy.
We will use your personal information to provide, analyse, administer and improve our Services, to provide you with a personalized experience on our Website (especially, by offering you Services that is best suited for you), to contact you about your account and our Services, to provide you customer service, to provide you with personalized marketing and to detect, prevent, mitigate and investigate fraudulent or illegal activities.
We further use your personal information to determine your general geographic location, provide localized courses and classes; enhance your user experience; provide you with customized and personalized study material, recommendations; determine your internet service provider; quickly and efficiently respond to your inquiries and requests; to enforce our terms (such as determining free trial eligibility) and to communicate with you concerning our Services (for example by email, push notifications, text messaging ,and online messaging channels), so that we can send you details about new features and content available on the Website, special offers, promotional announcements, surveys, and to assist you with operational requests such as password reset requests.
We may use your information for our marketing and publicity purposes including in case of your selection in the medical / engineering entrance exams, national or international Olympiads, National Talent Search Exam (NTSE), Kishore Vaigyanik Protsahan Yojana (KVPY) exam, and /or any other examinations. We keep your personal data for as long as it is necessary to provide you our Services, or for the purpose for which the data was collected.
We use your Personal Data to derive insights into your usage of our Service, and to customize the user experience for you.
We may need to retain information even after you have requested us to erase your personal data, terminated your account with us, or have stopped using the Services to ensure compliance with applicable laws or other legal obligations, or to exercise our legal rights. We may also keep your contact information and other details for fraud prevention, for the exercise/defence of a legal claim, or for business compliances such as maintaining accurate accounting, financial, and other operational records, resolving disputes, and enforcing our agreements.
SHARING AND DISCLOSING PERSONAL INFORMATION
We may disclose your Personal Data, for these purposes, with the following third parties:
Legal purposes: We share data when required by law, so as to comply with subpoena, court orders, requests by law enforcement authorities or similar legal processes, to enforce applicable ToU (Terms of Use), including investigation of potential violations thereof; when we believe in good faith that the disclosure is necessary to establish or protect our rights, protect your safety or the safety of others, investigate fraud, assess security or technical issues or respond to government requests; to protect against imminent harm to the Service or our users or the public as required or permitted by law.
Service providers: We use other companies, agents, or contractors ('Service Providers') to perform services on our behalf or to assist us with the provision of Services to you. We engage Service Providers to provide marketing, advertising, communications, infrastructure, and IT services, and to help us collect payments from you, assist us in customer service, to personalize and optimize our Services, to analyse and enhance data (including data about users’ interactions with our Services).
Banking partners: We may, at your request, share your Personal Data with our banking partners, their employees or other banking agents, based on your expression of interest regarding financial aid. The banking partners may contact you to offer their products or services.
Corporate restructuring: We may share Personal Data with another company pursuant to any corporate re-organisation, amalgamation, or restructuring.
Other third parties: We may share your Personal Data with other third parties, for fraud prevention, credit risk reduction or other purposes, on a need-to-know basis, such as accountants, lawyers, auditors, etc.
Other than as set out in this Privacy Policy, we shall not sell or disclose your Personal Data to third parties without obtaining your prior consent unless it is necessary for the purposes set out in this Privacy Policy or unless we are required to do so by law. The Website may contain advertising of third parties and links to other sites or frames of other sites. Please be aware that we are not responsible for the privacy practices or content of those third parties or other sites, nor for any third party to whom we transfer your Personal Data in accordance with our Privacy Policy.
SECURITY
We shall try to take all precautions to protect the Personal Data both online and offline. We will try to protect your information using technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure, and alteration. We have standard SSL certification which basically helps us create a secure connection between our server and user to render any information or action. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centres and information access authorization controls. Only user passwords are encrypted in 64−bit encryption and stored (since users generally use the same password on multiple sites), to prevent any kind of theft, piracy, or unauthorized access. If you believe your account has been abused or hacked, please contact us by sending us an email at
We do not sell, transfer, or rent your Personal Data to third parties for their marketing purposes without your explicit consent, and we only use your information as described in the Privacy Policy. We view protection of your privacy as a very important community principle. We understand clearly that you and your Personal Data is one of our most important assets. We store and process your Personal Data on computers located in India that are protected by physical as well as technological security devices. We use third parties to verify and certify our privacy principles. If you object to your Information being transferred or used in this way, please do not use this Website.
Under no circumstances do we rent, trade, transfer or share your Personal Data that we have collected with any other company for their marketing purposes without your consent. We reserve the right to communicate your Personal Data to any third party that makes a legally compliant request for its disclosure.
KEEPING YOUR PERSONAL DATA SECURE
We have appropriate security measures to prevent your Personal Data from being accidentally lost or used or accessed unlawfully. Processing your Personal Data will be done only in an authorized manner and subject to a duty of confidentiality. We also have procedures in place to deal with any suspected data security breach. We will notify you about any applicable regulator of a suspected data security breach where we are legally required to do so.
Notwithstanding anything contained anywhere in this Privacy Policy, we cannot assure absolute security to your Personal Data, and by entering into or by logging into our Website, you explicitly agree not to sue us for any data breach.
USE BY CHILDREN
As stated in out in the Terms of Use, you must meet the age requirements for registering and using our Services. Persons who are minors (i.e. a child who has not completed the age of 18 (eighteen) years), un-discharged insolvents etc. are not eligible to register for the Services. As a minor if you wish to use our Services, such use shall be made available to you by your legal guardian or parents, who has agreed to the Terms of Use and this Privacy Policy. In the event a minor utilizes the Services, it is assumed that he/she has obtained the consent of the legal guardian, or parents and such use is made available by the legal guardian or parents. We will not be responsible for any consequence that arises as a result of misuse of any kind that may occur by virtue of any person including a minor registering for the Services provided.
By using the Services, you warrant that all the data provided by you is accurate and complete and that the users using the Services has obtained the consent of their parent/legal guardian (in case of minors). We reserve the right to terminate your access to the Services if it is discovered that you are under the age of 18 (eighteen) years and the consent to use the Services is not made by your parent/legal guardian, or any information provided by you is inaccurate.
COOKIES
We transfer cookies, which are small files containing a string of character, to your IP address, giving the browser distinct identification, in order to keep track of the user’s preferences. Furthermore, these files also help in logging-in faster and they act as a mechanism to determine user trends. The data thus retrieved from the user’s IP address, enables us to enhance our offers, including but not limited to more content in areas of greater interest to a majority of users.
Our Website uses 'Cookies' to identify the areas of our Website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to personalize the content that you see on our Website. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our Website correctly or at all. We never place Personal Data in Cookies.
THIRD PARTIES AND LINKS
Our Website may contain links to other websites that are not under our direct control. These websites may have their own policies regarding privacy. We have no control of or responsibility for linked websites and provide these links solely for the convenience and information of our visitors. You are accessing such linked Websites shall be at your own risk. These websites are not subject to this Privacy Policy. You should check the privacy policies, if any, of those individual websites to see how the operators of those third-party websites will utilize your personal information. In addition, these websites may contain a link to websites of our affiliates. The websites of our affiliates may not be subject to this Privacy Policy, and you should examine their individual privacy policies to see how the operators of such websites will utilize your Personal Data.
CONSULTING
We use third parties to help us provide services to you including the fulfilment of Service, processing of payments, monitoring site activity, conducting surveys, maintaining our database, administering emails, and administering contents, and to provide aggregate, comparative information on the performance of our Website to us and a select group.
CHOICE
It is open for you to customize our usage of your Personal Data to communicate with you, to send you marketing information, how we provide you with customized and relevant advertising, and whether you want to stay signed into your account.
If you do not wish to receive marketing communications from us, you can write in to us at
OWNERSHIP OF RIGHTS
All rights, including copyright, in this Website are owned by or licensed to us. Any use of this Website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without our permission. You are prohibited from modifying, copying, distributing, transmitting, displaying, printing, publishing, selling, licensing, creating derivative works or using any content available on or through our Website for commercial or public purposes. You shall not modify, distribute or re- post something on this Website for any purpose.
The Site contains copyrighted material, trademarks, and other proprietary information, including, but not limited to, text, software, photos, video, graphics, music, sound, and the entire contents of AGPL is protected by copyright as a collective work under the applicable copyright laws. AGPL owns a copyright in the selection, coordination, arrangement, and enhancement of such content, as well as copyright or license to use in the content original to it. You shall not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit, any of the content, in whole or in part. You may download / print / save copyrighted material for your personal use only.
Except as otherwise expressly stated under copyright law, no copying, redistribution, retransmission, publication, or commercial exploitation of downloaded material without the express permission of AGPL is permitted. If copying, redistribution, or publication of copyrighted material is expressly permitted by AGPL, then no changes in or deletion of author attribution, trademark legend or copyright notice shall be made.
You acknowledge that you do not acquire any ownership rights by downloading copyrighted material. Trademarks that are located within or on our Website or a website otherwise owned or operated in conjunction with AGPL shall not be deemed to be in the public domain but rather the exclusive property of AGPL, unless such site is under license from the trademark owner thereof in which case such license is for the exclusive benefit and use of AGPL, unless otherwise stated.
AGPL does not have any express burden or responsibility to provide you with indications, markings, or anything else that may aid you in determining whether the material in question is copyrighted or trademarked. You shall be solely liable for any damage resulting from any infringement of copyrights, trademarks, proprietary rights, or any other harm resulting from such a submission. By submitting material to any public area of the Website, you warrant that the owner of such material has expressly granted AGPL the royalty-free, perpetual, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate and distribute such material (in whole or in part) worldwide and/or to incorporate it in other works in any form, media or technology now known or hereafter developed for the full term of any copyright that may exist in such material. You also permit any other end user to access, view, store or reproduce the material for that end user's personal use. You hereby grant AGPL, the right to edit, copy, publish and distribute any material made available on the Website by you.
If you come across any abuse or violation of these Terms, please report to
CONSENT
By submitting data to us or our agent or using the Site, you consent to our use of your data in the manner set out in this Privacy Policy.
CONDITIONS OF USE
We do not warrant that this Website, its servers, or email sent by us or on our behalf are virus free. We will not be liable for any damages of any kind arising from the use of this website, including, but not limited to compensatory, direct, indirect, incidental, punitive, special, or consequential damages, loss of data, goodwill, business opportunity, income or profit, loss of or damage to property and claims of third parties.
GRIEVANCE OFFICER
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Name: Dhananjay Srivastava
Email:
CONSENT TO THIS POLICY
The Terms of Use Agreement is incorporated herein by reference in its entirety.
GENERAL
MODIFICATION: We may at any time modify the Terms of Use of our Website or this Privacy Policy without any prior notification to you. Should you wish to terminate your account due to a modification to the Terms or the Privacy Policy, you may do so email us at
. However, if you continue to use the service you shall be deemed to have agreed to accept and abide by the modified Terms of this Website.
PRIVILEGED/EXCLUSIVE SERVICE: By having an AGPL account, you have explicitly given consent for us to capture images (followed by analysis), camera/mic permissions to make video calls and record the same.
GOVERNING LAW AND JURISDICTION: In the event of any dispute arising between the parties with respect to the Terms of Use or this Privacy Policy, the same shall be referred to a sole arbitrator and the arbitration shall be in accordance with Arbitration and Conciliation Act of 1996. The language of arbitration proceedings shall be English. The venue of arbitration shall be Kota, Rajasthan, India, and the decision of the Arbitrator shall be final and binding on both parties herein. This Privacy Policy shall be subject to the exclusive jurisdiction of courts in Kota, Rajasthan, India and shall be governed by the Indian laws.
These Terms & Conditions of (a) use of our website, our applications or any products or services in connection with the Application, Website/products (“Services”) or (b) any modes of registrations or usage of products, including through SD cards, tablets or other storage/transmitting device are between Auriga Career Institute Pvt. Ltd. and its users .
These Terms constitute an electronic record in accordance with the provisions of the Information Technology Act, 2000 and the Information Technology (Intermediaries guidelines) Rules, 2011 thereunder, as amended from time to time.
Please read the Terms and the privacy policy of the Company (“Privacy Policy”) with respect to registration with us, the use of the Application, Website, Services and products carefully before using the Application, Website, Services or products. In the event of any discrepancy between the Terms and any other policies with respect to the Application or Website or Services or products, the provisions of the Terms shall prevail.
Your use/access/browsing of the Application or Website or the Services or products or registration (with or without payment/with or without subscription) through any means shall signify Your acceptance of the Terms and Your agreement to be legally bound by the same.
If you do not agree with the Terms or the Privacy Policy, please do not use the Application or Website or avail the Services or products. Any access to our Services /Application /products through registrations/subscription is non transferable.
1. Except as mentioned below, all information, content, material, trademarks, services marks, trade names, and trade secrets including but not limited to the software, text, images, graphics, video, script and audio, contained in the Application, Website, Services and products are proprietary property of the Company (“Proprietary Information”). No Proprietary Information may be copied, downloaded, reproduced, modified, republished, uploaded, posted, transmitted or distributed in any way without obtaining prior written permission from the Company and nothing on this Application or Website or Services shall be or products deemed to confer a license of or any other right, interest or title to or in any of the intellectual property rights belonging to the Company, to the User. You may own the medium on which the information, content or materials resides, but the Company shall at all times retain full and complete title to the information, content or materials and all intellectual property rights inserted by the Company on such medium. Certain contents on the Website may belong to third parties. Such contents have been reproduced after taking prior consent from said party and all rights relating to such content will remain with such third party. Further, you recognize and acknowledge that the ownership of all trademarks, copyright, logos, service marks and other intellectual property owned by any third party shall continue to vest with such party and You are not permitted to use the same without the consent of the respective third party.
2. Your use of our products, Website, Application and Services is solely for Your personal and non-commercial use. Any use of the Application, Website, Services or products or their contents other than for personal purposes is prohibited. Your personal and non-commercial use of this Application, Website, products and / or our Services shall be subjected to the following restrictions:
You may not decompile, reverse engineer, or disassemble the contents of the Application and/or our Website and/or Services/ products or modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Application and/or our Website and/or Services/products, or remove any copyright, trademark registration, or other proprietary notices from the contents of the Application and/or our Website and/or Services/products.
You will not -
a. use this Application and/or our Website and/or any of our product/s or Service/s for commercial purposes of any kind
b. advertise or sell the Application or any products, Services or domain names or otherwise (whether or not for profit), or solicit others (including, without limitation, solicitations for contributions or donations) or use any public forum for commercial purposes of any kind
c. use the Application and/or Website/our products and Services in any way that is unlawful, or harms the Company or any other person or entity as determined by the Company.
No User shall be permitted to perform any of the following prohibited activities while availing our Services:
a. Making available any content that is misleading, unlawful, harmful, threatening, abusive, tortious, defamatory, libelous, vulgar, obscene, child-pornographic, lewd, lascivious, profane, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable;
b. Stalking, intimidating and/or harassing another and/or inciting others to commit violence;
c. Transmitting material that encourages anyone to commit a criminal offence, that results in civil liability or otherwise breaches any relevant laws, regulations or code of practice;
d. Interfering with any other person's use or enjoyment of the Application /Website /Services;
e. Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner, committing any act that amounts to the infringement of intellectual property or making available any material that infringes any intellectual property rights or other proprietary rights of anyone else;
f. Make available any content or material that You do not have a right to make available under any law or contractual or fiduciary relationship, unless You own or control the rights thereto or have received all necessary consents for such use of the content;
g. Impersonate any person or entity, or falsely state or otherwise misrepresent Your affiliation with a person or entity;
h. Post, transmit or make available any material that contains viruses, trojan horses, worms, spyware, time bombs, cancelbots, or other computer programming routines, code, files or such other programs that may harm the Application/services, interests or rights of other users or limit the functionality of any computer software, hardware or telecommunications, or that may harvest or collect any data or personal information about other Users without their consent;
i. Access or use the Application /Website /Services /products in any manner that could damage, disable, overburden or impair any of the Application's/Website's servers or the networks connected to any of the servers on which the Application/Website is hosted;
j. Intentionally or unintentionally interfere with or disrupt the services or violate any applicable laws related to the access to or use of the Application /Website /Services /products, violate any requirements, procedures, policies or regulations of networks connected to the Application /Website /Services /products, or engage in any activity prohibited by these Terms;
k. Disrupt or interfere with the security of, or otherwise cause harm to, the Application /Website /Services /products, materials, systems resources, or gain unauthorized access to user accounts, passwords, servers or networks connected to or accessible through the Application /Website /Services /products or any affiliated or linked sites;
l. Interfere with, or inhibit any user from using and enjoying access to the /Website /Services /products, or other affiliated sites, or engage in disruptive attacks such as denial of service attack on the Application /Website /Services /products;
m. Use deep-links, page-scrape, robot, spider or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to increase traffic to the Application /Website /Services /products, to access, acquire, copy or monitor any portion of the Application /Website /Services /products, or in any way reproduce or circumvent the navigational structure or presentation of the Application, or any content, to obtain or attempt to obtain any content, documents or information through any means not specifically made available through the Application /Website /Services /products;
n. Alter or modify any part of the Services;
o. Use the Services for purposes that are not permitted by: (i) these Terms; and (ii) any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdiction; or
p. Violate any of the terms specified under the Terms for the use of the Application /Website /Services /products.
3. In the preparation of the Application /Website /Services /products and contents therein, every effort has been made to offer the most current, correct, and clearly expressed information possible. Nevertheless, inadvertent errors may occur. In particular, but without limiting anything here, the Company disclaims any responsibility for any errors and inaccuracy of the information that may be contained in the Application. Any feedback from User is most welcome to make the Application and contents thereof error free and user friendly. Company also reserves the right and discretion to make any changes/corrections or withdraw/add contents at any time without notice. Neither the Company nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on Application /Website /Services /products for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
4. GDPR COMPLIANCE STATEMENT ADPL respects and complies with the EU General Data Protection Regulations (GDPR). Some of the key ways we comply with these regulations are:
Consent - We explain what you’re consenting to clearly and without ‘legalese’, and ask that you explicitly consent to contact from us.
Breach Notification - In the event of a breach, we will notify affected users within 72 hours of first having become aware of the breach.
Right to Access - Users can request confirmation as to whether or not personal data concerning them is being processed, where and for what purpose. Further, we shall provide a copy of the personal data, in an electronic format.
Right to be Forgotten - Once we have compared your (the subjects') rights to 'the public interest in the availability of the data', we may delete your personal data where you have requested this.
Data Portability - We allow you to receive the personal data concerning you, which we will provide in a 'commonly used and machine readable format' and you have the right to transmit that data to another ‘controller’.
Privacy by Design - We implement appropriate technical and organisational measures, in an effective way and protect the subjects' rights of data. We hold and process only the data absolutely necessary for the completion of our duties (data minimisation), as well as limiting the access to personal data to those needing to act out the processing.
Termination of Account - You may terminate your account at any time by sending us an email at wecare@aurigaedu.in If you terminate your Auriga Digital Account, any confirmed enrollment will be automatically canceled and any refund shall be as per the terms of the applicable cancellation policy.
5. Our Website provides Users with access to compiled educational information and related sources. Such information is provided on an As Is basis and We assume no liability for the accuracy or completeness or use or non obsolescence of such information. We shall not be liable to update or ensure continuity of such information contained on the Website. We would not be responsible for any errors, which might appear in such information, which is compiled from third party sources or for any unavailability of such information. From time to time the Website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). You may not create a link to the Website from another website or document without the Company's prior written consent.
6. The contents of the Application /Services /products are developed on the concepts covered in the structured curriculum syllabus prescribed for students of various courses. The usage of the Application /Services /products is not endorsed as a substitution to the curriculum based education provided by the educational institutions but is intended to supplement the same by explaining and presenting the concepts in a manner enabling easy understanding. The basic definitions and formulae of the subject matter would remain the same. The Company acknowledges that there are various means of delivering structured curriculum pedagogy and inclusion of methods in the Application /Services /products does not imply endorsement of any particular method nor exclusion imply disapproval. Subscription to the Application or usage of our Services/Website/products does not in any manner guarantee admission to any educational institutions or passing of any exams or achievement of any specified percentage of marks in any examinations.
7. Certain contents in the Application /Services /Website /products may contain opinions and views of Others. The Company shall not be responsible for such opinions or any claims resulting from them. Further, the Company makes no warranties or representations whatsoever regarding the quality, content, completeness, or adequacy of such information and data.
8. Some parts of the Services are interactive, and we encourage contributions by Users, which may or may not be subject to editorial control prior to being posted. The Company accepts no responsibility or liability for any material communicated by third parties in this way. The Company reserves the right at its sole discretion to remove, review, edit or delete any content. Similarly, We will not be responsible or liable for any content uploaded by Users directly on the Website, irrespective of whether We have certified any answer uploaded by the User. We would not be responsible to verify whether such questions/answers or contents placed by any User contain infringing materials or not.
9. The Company (including but not limited to its subsidiaries/affiliates) may, based on any form of access to the Application (including free download/trials) or Services or Website or registrations through any source whatsoever, contact the User through sms, email and call, to give information about their offerings and products as well as notifications on various important updates and/or to seek permission for demonstration of its products. The User expressly grants such permission to contact him/her through telephone, SMS, e-mail and holds the Company (including but not limited to its subsidiaries/affiliates) indemnified against any liabilities including financial penalties, damages, expenses in case the User's mobile number is registered with Do not Call (DNC) database. By registering yourself, you agree to make your contact details available to Our employees, associates, subsidiaries,affiliates and partners so that you may be contacted for education information, offerings and promotions through telephone, SMS, email etc.
10. Upon registration through any means whatsoever, the Company may contact You through the registered mobile number or e-mail or any other mobile number or contact number or email provided by You to enable effective provision of Services. The User expressly permits the Company to contact him/her and the student utilising the Services, through the above mentioned means at any time post registration. .-Further, the Company shall have the right to monitor the download and usage of the Application /Services /products and the contents thereof by the User/student, to analyze such usage and discuss the same with the User/student to enable effective and efficient usage of the Services. The User expressly permits the Company to clear the doubts of the student using the Application /Services /online portal by answering the questions placed before it, providing study plans, informing of the progress, providing feedback, communicating with the student and mentoring the student through telephone or e-mail on express consent of the legal guardian/parent of the User or through any other forum.
11. While the Company has made efforts to train the personnel engaged in the sales and services relating to its products to enable quality control, it makes no warranties or representations whatsoever regarding the quality and competence of such personnel and would not be responsible for any deviant behaviour of any such personnel. Any feedback from User relating to the same is most welcome and the Company reserves the right and discretion to take any action in this regard.
12. Access to certain elements of the Services including doubt clearance, mentoring services etc may be subject to separate terms, conditions and fair usage policy. The Company reserves the right to determine the criteria for provision of various elements of Services to the different categories of Users based on its policies. Hence, subscription to the Application/products or registrations do not automatically entitle the User to any and all elements of Services provided by the Company and the Company shall be entitled to exercise its discretion while providing access to and determining continuity of certain elements of Services. We reserve the right to extend, cancel, discontinue, prematurely withdraw or modify any of Our Services at Our discretion.
13. The Company's products and / or Services, including the Application and content, are compatible only with certain devices/tablets/instruments/hardware . The Company shall not be obligated to provide workable products and / or services for any instruments that are not recognized by the Company or those instruments that may be purchased from any third party which are not compatible with the Company's products and ServicesThe company reserves the right to upgrade the information on type of compatible devices as required from time to time.
14. The Company shall have no responsibility for any loss or damage caused to the tablet or any other hardware and / or software and/or instrument, including loss of data or effect on the processing speed, resulting from Your use of our products and Services.
15. Cancellations and Refunds
If, as a Student, you wish to cancel a confirmed enrolment made via the Site or the Application, after enrolment to the Course, the cancellation policy contained in the applicable Listing will apply to such cancellation provided that no refund will be made in respect of tuitions already provided. Our ability to refund the Course Fees and other amounts charged to you will depend upon the terms of the applicable cancellation policy and financial charges applicable in case of course payment through No Cost EMI options.
Details regarding refunds and cancellation policies are available via the Site and Application. ADPL will initiate any refunds due pursuant to the Payments Terms. Please refer to the Refunds section of FAQs for latest updated terms and conditions for various categories of listings/courses.
If We cancel a confirmed enrolment made via the Site, Services, and Application, (i) ADPL will refund the Course Fees paid by the Student for such enrolment to the applicable Student pursuant to the Payments Terms which shall not exceed the total amount paid by the Student.
As a student, You also have the option to exchange the phase (alternate starting date) of the product purchased. A nominal charge is applicable on phase change requests, which should be paid by the student before the request can be processed. Students need to call our support team for any refund / phase change requests.
16. In order to access the Services and to avail the use of the Application/products, You shall be required to register yourself with the Application /Services /products, and maintain an account with the Application /Services /products. You will be required to furnish certain information and details, including Your name, mobile number, e-mail address, residential address, grade/class of the student, payment information (credit/debit card details) if required, and any other information deemed necessary by the Application. With respect to the provision of information, the following may be noted:-
It is Your sole responsibility to ensure that the account information provided by You is accurate, complete and latest.
You shall be responsible for maintaining the confidentiality of the account information and for all activities that occur under Your account. You agree to
ensure that You successfully log out from Your account at the end of each session;
immediately notify the Company of any unauthorized use of Your account.
If there is reason to believe that there is likely to be a breach of security or misuse of Your account, we may request You to change the password or we may suspend Your account without any liability to the Company, for such period of time as we deem appropriate in the circumstances. We shall not be liable for any loss or damage arising from Your failure to comply with this provision.
You acknowledge that Your ability to use Your account is dependent upon external factors such as internet service providers and internet network availability and the Company cannot guarantee accessibility to the Application at all times. In addition to the disclaimers set forth in the Terms, the Company shall not be liable to You for any damages arising from Your inability to log into Your account and access the services of the Application at any time.
17. Persons who are 'competent/capable' of contracting within the meaning of the Indian Contract Act, 1872 shall be eligible to register for the Application and all Our products or Services. Persons who are minors, un-discharged insolvents etc. are not eligible to register for Our products or Services. As a minor if You wish to use Our products or Services, such use shall be made available to You by Your legal guardian or parents, who has agreed to these Terms. In the event a minor utilizes the Application /Website /Services, it is assumed that he/she has obtained the consent of the legal guardian or parents and such use is made available by the legal guardian or parents. The Company will not be responsible for any consequence that arises as a result of misuse of any kind of Our Application or any of Our products or Services that may occur by virtue of any person including a minor registering for the Services/products provided. By using the products or Services You warrant that all the data provided by You is accurate and complete and that the student using the Application has obtained the consent of parent/legal guardian (in case of minors). The Company reserves the right to terminate Your subscription/Services and / or refuse to provide You with access to the products or Services if it is discovered that You are under the age of 18 (eighteen) years and the consent to use the products or Services is not made by Your parent/legal guardian or any information provided by You is inaccurate. You acknowledge that the Company does not have the responsibility to ensure that You conform to the aforesaid eligibility criteria. It shall be Your sole responsibility to ensure that You meet the required qualification. Any persons under the age of 18 (eighteen) should seek the consent of their parents/legal guardians before providing any Information about themselves or their parents and other family members on the Application.
18. You agree to defend, indemnify and hold harmless the Company, its officers, directors, employees and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from:
Your use of and access of the Application /Website /Services;
Your violation of any term of these Terms or any other policy of the Company;
Your violation of any third party right, including without limitation, any copyright, property, or privacy right;
any claim that Your use of the Application /Website /Services has caused damage to a third party. This defense and indemnification obligation will survive these Terms.
19. In no event shall the Company, its officers, directors, employees, partners or agents be liable to You or any third party for any special, incidental, indirect, consequential or punitive damages whatsoever, including those resulting from loss of use, data or profits or any other claim arising out, of or in connection with, Your use of, or access to, the Application.
20. In the event of Your breach of these Terms, You agree that the Company will be irreparably harmed and may not have an adequate remedy in money or damages. The Company therefore, shall be entitled in such event to obtain an injunction against such a breach from any court of competent jurisdiction. The Company's right to obtain such relief shall not limit its right to obtain other remedies.
21. Any violation by You of the terms of this Clause may result in immediate suspension or termination of Your Accounts apart from any legal remedy that the Company can avail. In such instances, the Company may also disclose Your Account Information if required by any Governmental or legal authority. You understand that the violation of these Terms could also result in civil or criminal liability under applicable laws.
22. The Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles. Further, the Terms shall be subject to the exclusive jurisdiction of the competent courts located in KOTA and You hereby accede to and accept the jurisdiction of such courts.
23. The Company has the right to change, modify, suspend, or discontinue and/or eliminate any aspect(s), features or functionality of the Application or the Services as it deems fit at any time without notice. Further, the Company has the right to amend these Terms from time to time without prior notice to you. The Company makes no commitment, express or implied, to maintain or continue any aspect of the Application. You agree that the Company shall not be liable to You or any third party for any modification, suspension or discontinuance of the Application/Services. All prices are subject to change without notice.
24. Disclaimer:
This website, the application and the services are provided on an 'as is' basis with all faults and without any warranty of any kind. The company hereby disclaims all warranties and conditions with regard to the website, application/products and the services, including without limitation, all implied warranties and conditions of merchantability, fitness for a particular purpose, title, accuracy, timeliness. performance, completeness, suitability and non-infringement. Additionally, the company shall not be liable for any damages arising out of or in connection with the use or performance of this site, or the application or the services. Your use of any information or materials on this website /application /services /products is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that services provided by us meet your specific requirements.
25. General Provisions:
You consent to Auriga having the exclusive right to use your information for Auriga's marketing and publicity purposes including in case of your selection in the medical / engineering entrance exams, national or international Olympiads, National Talent Search Exam (NTSE), Kishore Vaigyanik Protsahan Yojana (KVPY) exam, and /or any other examination.
Notice: All notices served by the Company shall be provided via email to Your account or as a general notification on the Application. Any notice to be provided to the Company should be sent to wecare@aurigaedu.in
Entire Agreement: The Terms, along with the Privacy Policy, and any other guidelines made applicable to the Application from time to time, constitute the entire agreement between the Company and You with respect to Your access to or use of the Application, Website and the Services thereof.
Assignment: You cannot assign or otherwise transfer Your obligations under the Terms, or any right granted hereunder to any third party. The Company's rights under the Terms are freely transferable by the Company to any third parties without the requirement of seeking Your consent.
Severability: If, for any reason, a court of competent jurisdiction finds any provision of the Terms, or portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to give effect to the intent of the parties as reflected by that provision, and the remainder of the Terms shall continue in full force and effect.
Waiver: Any failure by the Company to enforce or exercise any provision of the Terms, or any related right, shall not constitute a waiver by the Company of that provision or right.
Relationship: You acknowledge that Your participation on the Application, does not make You an employee or agency or partnership or joint venture or franchise of the Company.
The Company provides these Terms so that You are aware of the terms that apply to your use of the Website/Application and Services. You acknowledge that the Company has given You a reasonable opportunity to review these Terms and that You have agreed to them.
26. Feedback:
Any feedback You provide with respect to the Application shall be deemed to be non-confidential. The Application shall be free to use such information on an unrestricted basis. Further, by submitting the feedback, You represent and warrant that
Your feedback does not contain confidential or proprietary information of You or of third parties;
The Company is not under any obligation of confidentiality, express or implied, with respect to the feedback
The Application may have something similar to the feedback already under consideration or in development
You are not entitled to any compensation or reimbursement of any kind from the Company for the feedback under any circumstances, unless specified.
Under no circumstances shall the Company be held responsible in any manner for any content provided by other users even if such content is offensive, hurtful or offensive. Please exercise caution while accessing the Application.
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